Shipping policy
Welcome to Alpha Barefoot Shoes! We are committed to providing you with the best online shopping experience possible. Here is our detailed shipping policy to help you understand how we process and ship your orders.
Order Processing
- Processing Time: All orders are processed within 1 to 2 business days. Orders are neither processed nor shipped on weekends and holidays.
- Order Confirmation: You will receive a confirmation email once your order has been placed. This email will contain your order details and the tracking number once your order has been shipped.
Shipping Options
- Standard Shipping: Delivery within 5 to 7 business days.
- Express Shipping: Delivery within 2 to 3 business days.
- International Shipping: Delivery within 7 to 14 business days, depending on the destination. Please note that customs fees may apply and are the customer’s responsibility.
Shipping Fees
- Domestic Standard Shipping: Free for all orders.
- Domestic Express Shipping: Flat rate of [Amount in currency].
- International Shipping: Fees vary depending on the destination country and the weight of the package. Exact fees will be calculated at checkout.
Order Tracking
Once your order is shipped, you will receive a notification email with tracking information. You will be able to track your package through the carrier’s website until it is delivered.
Delivery Issues
- Delays: If your order experiences unexpected delays, we will notify you via email as soon as possible.
- Lost Packages: If you do not receive your order within the specified time frame, please contact us at support@alphabarefootshoes.com so we can investigate the situation.
- Damages: If your package arrives damaged, please contact us immediately with photos of the damage so we can resolve the issue.
Shipping Address
Please ensure the provided shipping address is correct and complete. We are not responsible for shipments lost due to incorrect or incomplete addresses.
Contact Us
For any questions regarding our shipping policy, feel free to contact us at info@alphabarefootshoes.com.
Thank you for trusting Alpha Barefoot Shoes for your barefoot shoe needs. We strive to make your shopping experience as smooth and enjoyable as possible!